Turn OFF the My Passport Wireless. Insert the SD Card. Turn ON the My Passport Wireless. The My Passport Wireless will boot up, then will start flashing a White LED while the update is happening. Once the update is complete the LED will return to the normal ON state. May 17, 2016 El Capitan Osx - como instalar Wester Digital my Passport for mac and pc windows, Western Digital 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb. Sep 04, 2019 My Passport hard drives are formatted for Windows 10 and feature a USB 3.0 connector. The My Passport for Mac option, which is formatted for macOS Mojave.
Summary: This blog presents different methods to find and recover missing files from WD My Passport drive on macOS Mojave 10.14.
It also shares helpful tips to repair WD drive file system in case of corruption and outlines the built-in and 3rd party software utilities for data recovery from WD My Passport drive on macOS Mojave. P.S. The methods will also work with macOS Catalina.
Figure 1: Mojave unable to find Files on WD External Drive
Common causes of Missing Files on WD My Passport (plugged into a macOS Mojave device):
1. Incompatible File System Format
2. Files Hidden from Finder 3. File System Corruption on WD My Passport 4. Data Recovery on WD External Drive 1. Incompatible File System Format
Figure 2: ex-FAT not detected on macOS Mojave while detected on High Sierra
Incompatibility between macOS Mojave and WD My Passport external hard drive file systems might hinder the OS from detecting (displaying) the files. Therefore, you must:
Connect your Western Digital My Passport storage drive to a compatible macOS version such as High Sierra, El Capitan, or other versions to view & manage the files.
2. Files Hidden from Finder (Use Command Line to Reveal)
The files may be hidden from the WD external drive in case the Disk Utility shows used space. Use the following command line through Terminal.app to reveal these hidden files:
Figure 3: Unhide Files on WD External Hard Drive with Terminal
Terminal resolves the problem of hidden files, instantly; however, if you cannot find your missing files, then try out the next troubleshooting method.
3. File System Corruption on WD My Passport (Repair, Restore, or Recover)
The file system of your WD My Passport external storage drive may have turned corrupt due to improper ejection, partition/APFS container/volume error, or otherwise. Do not panic. Try the following troubleshooting methods:
a. File System Repair by Using Disk Utility
Figure 4: Repair WD with Disk Utility
Disk Utility will verify and repair minor disk issues. However, if it still does not show the missing files from your WD My Passport drive, then try the next fix:
b. Restore by Using Clone, Image, or Backup of your WD
![]() Wd My Passport For Mac Mojave Ca
Restore the files lost from WD My Passport by using its clone, image, or individual files’ backup (if you have any).
In case the above troubleshooting method does not help, then try out the next fix to recover the missing files from WD My Passport.
4. Recover Files by Using a Mac Data Recovery Software
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Figure 7: Stellar Data Recovery Professional for Mac: Preview the Files before Recovery.
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Conclusion
The blog presents different methods to find and recover missing files on WD My Passport Drive that’s being used on a macOS Mojave device. You can troubleshoot by connecting the drive to a compatible operating system, employing Terminal to unhide any hidden files, or using First Aid of Disk Utility to repair the WD. The best way to regain missing files is to use the backup of your WD drive.
Free download the utility to select, scan, and preview. Activate it to save your recoverable files.
In case you don’t have the data backup, then Mac data recovery software should be used to find recover the data. The software supports a wide range of external storage devices of different brands including WD My Passport. It is also compatible with macOS Catalina 10.15, Mojave 10.14.
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Summary: Have you received the error: 'The disk you inserted was not readable by this computer' on Mac? Don't worry, this article will focus on how to fix WD My Passport is corrupted or unreadable on Mac. To avoid the loss of important data, you'd better recover lost data from the unreadable WD My Passport with iBoysoft Data Recovery for Mac.
WD My Passport external hard drive is able to work on Mac and Windows for data transferring or backup. It is popular for its auto backup and passport protection features, keeping your files and folders safe. However, there are times that the WD My Passport becomes unreadable or corrupted on Mac. You may be greeted with errors like 'The disk you inserted was not readable by this computer', which prevents you from accessing all data stored on the drive.
It's so frustrating when you meet this issue. If you are struggling to solve this issue, you will find a collection of verified troubleshooting steps.
Note: If you received the disk not readable error with three options: Initialize, Ignore and Eject, please don't select 'Initialize'. Initializing the drive will erase all of the data that is currently sitting on the drive, which makes it difficult to recover lost data.
Causes of WD My Passport not readable on Mac error
Let's at first take a look at the complaint from community.wd.com:
'My WD My Passport 2TB Portable External Hard Drive has suddenly become unreadable on my laptop (MacBook Pro Server with macOS 10.12 Sierra) and I have tried on a MacBook Pro 2011 running 10.13 High Sierra with the same results. Any suggestions to fix my unreadable WD drive?'
The good news is, even though you have been prompted with an error message, at least your WD My Passport drive is recognized. There are many reasons that can lead to a drive not being readable, but essentially this is because the internal file system is damaged. Some of the possible reasons for this error are described as follow:
How to fix 'WD My Passport unreadable' on Mac error?
In most cases, the issue can be repaired with a simple initialize. But this operation will remove all data stored on this drive. Are there any other ways to fix WD My Passport unreadable issue on Mac? Of course, just try these solutions one by one:
Solution 1: Re-insert the WD My Passport
The first and foremost thing is to remove the WD My Passport safely from Mac and then re-plug it into the USB port properly. If the external hard drive mounts and appears on the left sidebar of Finder, then you can access the drive. However, if the WD drive still won't mount or the error persists, continue with the next method below.
Solution 2: Check the Mac computer
The next step is to check whether your Mac machine has a problem or not. Just connect a different storage device to your Mac. If this error still pops up, the problem may refer to your Mac machine, you can restart your Mac to see if everything works well. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport.
My Passport For Mac Best BuySolution 3: Check if the WD My Passport is encrypted
The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. By default, the Mac computers cannot recognize a BitLocker encrypted drive, which means you are unable to read or write BitLocker encrypted drive on Mac.
You can insert the drive in a PC and then turn off the BitLocker encryption so that it can be read on Mac. In addition, you can access a BitLocker encrypted drive with the help of a third party tool.
Solution 4: Update Mac drivers
Drivers enable one or more hardware devices to communicate with the computer's operating system. If drivers are out-of-date, a variety of issues will happen such as the disk not readable error. Apple handles all system and driver updates for your system. To check if any updates are available, please do the following:
Reformat Wd My Passport For Mac Mojave
Solution 5: Repair the WD My Passport in Disk utility
Disk Utility is a built-in used to erase, format or manage internal disks and external storage devices. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. Here is how to run First Aid on your Mac to repair the unreadable WD My Passport:
Solution 6: Recover lost data and erase the WD My Passport
If the error still exists, you have no choice but erase the WD My Passport. But keep in mind that you will lose all data store on this disk. Java 8 for mac os high sierra. If you didn't back up important data, you should get lost data back with free Online data recovery software at first.
Step 1: Recover lost data from the unreadable WD My Password on Mac
If you are not sure which data recovery tool you can trust, iBoysoft Data Recovery for Mac is highly recommended to recover lost data from the unreadable or corrupted WD My Passport. This free Mac data recovery can scan and recover lost data from unreadable SD cards, internal Macintosh hard drives, external hard drives, USB flash drives, etc. iBoysoft Data Recovery for Mac provides a complete Mac data recovery solution even if your Mac won't boot/turn on, your device is failing, inaccessible or has lost a partition.
Moreover, iBoysoft Data Recovery for Mac can also recover recently or permanently deleted files, recover lost data from formatted hard drives, recover lost data from unmountable hard drives, and recover lost data from inaccessible drives, etc. This software supports recovering documents, photos, videos, emails, and music files. It's fully compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.
1. Download and install iBoysoft Data Recovery for Mac on Mac.
2. Launch iBoysoft Data Recovery for Mac.
3. Select the unreadable WD My Passport and click 'Next' to search for lost files.
4. Preview the searching results, choose those you want and click 'Recover' to get them back.
5. Go over to ensure all lost files have been successfully restored.
Step 2: Erase the unreadable WD My Password in Disk Utility
1. Open Disk Utility from /Applications/Utilities folder.
2. Click on View > Show All Devices in the menu bar.
3. Select the WD My Passport from the list of devices on the left pane and click the'Erase' button on the top.
My Passport For Mac Support
4. Name your drive, select a file system format and then click 'Erase'.
Now that you've formatted the WD My Passport, the disk unreadable error will be resolved and the drive can be ready to use. Then you can copy the recovered data back.
My Passport For MacSolution 7: Ask data recovery service for help
However, if the solutions above don't fix the WD My Passport unreadable issue for you, or your WD My Passport even won't show up on Mac, it's probably the drive has been physically damaged. In that case, you should send it to a local data recovery service or replace it with a new one.
Conclusion
Hope these solutions have helped you fix the WD My Passport corrupted or unreadable issue. If you have any question about this article, stay in touch with us for further assistance. Specifically, we'd love to hear if you have other solutions for this issue.
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